cv993 Responsible Gambling —
Your safety is our priority
Enjoy entertainment safely — cv993 provides all the tools you need to set limits, self-exclude, and get support.
For players aged 21 and above only
cv993 is an adult entertainment platform. Under our policy, no person under the age of 21 may open an account, make a deposit, or participate in any game on this platform. We strictly follow age verification procedures at all times. If an account is found to belong to a minor, it will be closed immediately and any deposited funds will be returned. If there are minors in your household, please keep your device and account secure.
Why is responsible gambling important?
Online casino and betting can be a great form of entertainment — but only when enjoyed in moderation. cv993 believes that responsible gambling is not just a rule; it reflects our commitment to every player on our platform.
If gambling causes financial or emotional stress rather than enjoyment, that is a sign of a problem. We want every player on our platform to enjoy entertainment safely, within their own budget and time.
On this page you will find all of cv993's responsible gambling tools, warning signs, and support information. If you or someone you care about feels that gambling is becoming a problem, please contact our support team today.
Our Protection Tools
Deposit Limit
Set your own limit on how much you can deposit per day, per week, or per month. Once set, the limit takes effect immediately. A 24-hour cooling-off period applies if you want to increase the limit. This is the most effective way to prevent spending beyond your budget.
Time-Out Feature
If you feel you need a break, use cv993's time-out feature. You can temporarily deactivate your account for anywhere from 1 day up to a maximum of 6 weeks. During this period you will not be able to log in or place bets.
Self-Exclusion
If you need a longer-term solution, choose self-exclusion. Options range from 6 months up to permanent closure. During self-exclusion, no promotions or bonus offers will be sent to your account. A waiting period of at least 7 days applies before an exclusion can be lifted.
Play History and Spending Tracker
At any time from your account you can see how much you have deposited, how much you have withdrawn, and how much time you have spent on each game. Transparency is the foundation of responsible decisions — review your own data whenever you like.
24/7 Support
Our live chat support is available at all times for any questions or help related to responsible gambling. Speak to us in Bengali — our trained support team is ready to provide the right tools and information.
Minor Protection
If there are children or teenagers on your device, use parental control software at the browser level. Never share your account password or login details with anyone. cv993 follows a zero-tolerance policy when it comes to protecting minors.
Warning Signs of Problem Gambling
The first step in responsible gambling is knowing yourself. If you or someone you know shows any of the signs below, seek help right away:
- Placing bigger bets to try to recover lost money (chasing losses).
- Hiding your gambling from family and friends or lying about it.
- Wanting to stop gambling but repeatedly failing to do so.
- Using money set aside for bills, food, or other essential expenses on gambling.
- Gambling causing harm to your work, studies, or family relationships.
- Feeling restless, anxious, or down when not gambling.
- Taking on debt or selling assets to fund gambling.
If you notice any of the above signs in yourself, please contact us through cv993's live chat or email. We will not judge you — we will only help.
How to Use the Protection Tools
Set a Deposit Limit
Log in to your account. Go to the "Account Settings" section and open the "Responsible Gambling" option. Enter how much you want to deposit per day, per week, or per month. The setting takes effect immediately.
Activate Time-Out
If you need a short break, go to "Account Settings > Time-Out" and select your preferred duration. Your account will be completely inactive during the time-out period. It reactivates automatically when the period ends.
Request Self-Exclusion
For a longer break, contact our support team directly. Email [email protected] or submit a request via live chat. We will complete the process within 24 hours and your account will be closed for the specified period.
Help and Advice
If you feel that you or someone in your family has a gambling problem, do not be ashamed. Speak to us in Bengali on our 24/7 live chat. Our trained support staff will guide you in the right direction — in complete confidence.
Tips for Healthy Entertainment
Set a budget in advance
Before you start playing, decide how much you are willing to spend today. Stop when you reach that limit. Do not increase your bets to try to recover losses.
Set a time limit
Playing for hours on end can cause fatigue and poor decisions. Build a habit of not playing beyond a set amount of time each day.
Take care of your mental state
Do not gamble when you are feeling down, stressed, or frustrated. In that state your ability to make decisions is reduced and the risk of overspending increases.
See it as entertainment
Gambling is not a way to earn income — it is entertainment. Celebrate a win, and accept a loss. Never look to gambling as a solution to personal or family problems.
Contact Us for Help
We are always here for you
cv993's support team is available in Bengali 24 hours a day, 7 days a week for any questions about responsible gambling, requests to activate tools, or any other assistance.
Talk to us directly on live chat — get an immediate response.
Email: [email protected]
All your information is kept completely confidential. We never judge — we only help.
Common Questions About Responsible Gambling
Enjoy cv993 Safely
Keep entertainment enjoyable — play responsibly and reach out to us whenever you need.